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Get advice for residents and businesses following the coronavirus (COVID-19) outbreak, including guidance on making your business COVID-secure.

System maintenance

Due to essential maintenance, our online system for things like Council Tax Support claims and reporting a change of circumstances will be unavailable between 10am and 2pm on Saturday 8 August. Please accept our apologies for any inconvenience.

Contact the Media Office

Service Updates

Do it online

We’re continuing to deliver key services like bin collections, ground work and parking patrols to help ensure health and safety in the borough. Our partners are observing the government’s guidance on social distance.

Waste, Recycling and Cleansing

Information about our waste and cleansing services, including updates on bin collections, following the coronavirus (COVID-19) outbreak.

Office Opening Hours, Contacting Us and Requests for Information

Information about office opening hours and sending us things like applications forms, invoices and evidence for benefit claims, during the coronavirus (COVID-19) outbreak.

Council Tax

Information about the support that's available if you're struggling to pay your Council Tax following the coronavirus (COVID-19) outbreak.

Council Meetings and Elections

Information about changes to Council meetings, following the coronavirus (COVID-19) outbreak.


Information about the changes to parking schemes following the coronavirus (COVID-19) outbreak.

Stray Dogs

Advice about reporting stray dogs during the coronavirus (COVID-19) outbreak, including what we'll do to try and reunite them.

Leisure Centres, Parks, Play Areas and Beaches

Information about our leisure centres, parks, play areas and beaches during the coronavirus (COVID-19) outbreak.


Information about the closure of schools, colleges and early years settings.

Public Toilets

Information about our public toilets during the coronavirus (COVID-19) outbreak.


Information about the change to invoice payments following the coronavirus (COVID-19) outbreak.
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