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Get advice for residents and businesses following the coronavirus (COVID-19) outbreak, including guidance on making your business COVID-secure.

System maintenance

Due to essential maintenance, our online system for things like Council Tax Support claims and reporting a change of circumstances will be unavailable between 10am and 2pm on Saturday 8 August. Please accept our apologies for any inconvenience.

Customer Charter

We are committed to providing the best customer service in line with the organisation’s core values:  

When you use our services we will 

Our aim is to

You can help us by

Customer Service Standards

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